1. Introduction

Arklight Studio (“we”, “our”, “us”) is a photography and content studio offering studio hire and related services via our website, www.arklightstudio.co.uk (the “Website”).

We are committed to protecting and respecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Website or our services.

2. Data Controller
The data controller responsible for your personal data is:
Arklight Studio
Asquith Bottom Mill, Sowerby Bridge, HX6 3BT
Info@arklightstudio.co.uk
07717680239
 
3. Information We Collect
We may collect and process the following types of personal data:
a) Information you provide directly

• Full name

• Email address

• Phone number

• Billing information

• Booking details (date, time, services booked)

• Any information you provide via contact forms or email
   

b) Payment Information
Payments are processed securely via Wix Payments. We do not store full payment card details.
Where you choose to save your payment details, these are stored securely by our payment provider and not by us. We may use these stored payment details to process additional charges where necessary, such as for damages, late cancellations, or additional time, in accordance with our Terms and Conditions.
 
c) Automatically collected data

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the Website

• Cookies and tracking data
   

4. How We Use Your Data
We use your personal data for the following purposes:

• To process bookings and manage appointments

• To process payments

• To communicate with you regarding your booking or enquiry

• To provide customer support

• To improve our Website and services

• To comply with legal obligations

• To send marketing communications (only if you have opted in)

​

5. Legal Basis for Processing (GDPR)
We process your personal data based on:

• Contractual necessity – to provide services you have booked

• Legal obligation – for accounting and regulatory requirements

• Legitimate interests – to improve our services and Website

• Consent – for marketing communications and cookies (where applicable)

​

6. Sharing Your Data
We may share your data with:

• Wix.com Ltd. (hosting platform and booking system provider)

• Payment processors (Wix Payments and associated providers)

• Professional advisors

• Authorities where required by law

​

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

​

7. Use of Images, Video and User-Generated Content

 

We may capture photographs and video content during studio sessions for operational and promotional purposes, including use on our website, social media channels, and marketing materials.

By booking or attending our studio, you acknowledge that such content may be used for these purposes unless you notify us in writing prior to your session that you do not wish to be included. We will respect all reasonable opt-out requests.

Where you tag us or share content featuring our studio on social media or other platforms, we may repost or share this content for promotional purposes. If you prefer that we do not use your content, you may request this at any time and we will remove it where reasonably possible.

8. International Data Transfers
Some of our service providers may process data outside the UK/EEA. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are in place.

9. Data Retention
We retain your personal data only as long as necessary or required by law.​

• Marketing data: until you withdraw consent

​

10. Your Rights (GDPR)
You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent at any time

​

To exercise your rights, contact us at: Info@arklightstudio.co.uk
You also have the right to lodge a complaint with your local data protection authority.

11. Cookies
Our Website uses cookies to improve user experience and analyze traffic.
Types of cookies we use may include:

• Essential cookies (required for site functionality)

• Analytics cookies

• Marketing cookies

​

You can manage or disable cookies through your browser settings. A cookie banner will request your consent where required.

12. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including secure servers, encryption, and restricted access.
However, no system is completely secure, and we cannot guarantee absolute security.

13. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites.

14. Children’s Data
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

16. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Arklight Studio, Sowerby Bridge, HX6 3BT
Email: Info@arklightstudio.co.uk

​